Refund Policy
We are committed to fair and transparent service. Here's our refund policy.
1. Service-Based Business
APAR Nexus is a service-based company providing AI data collection, annotation, recruitment, and IT solutions. Because our services involve significant human effort, time, and resources, all payments made are generally non-refundable once work has commenced. We encourage clients to review project scopes, timelines, and deliverables carefully before signing any agreement or making payment.
2. Refund Eligibility
Refunds may be considered on a case-by-case basis under the following circumstances: • Services were not delivered as agreed in the written contract • A project was cancelled before any work commenced • A duplicate payment was made in error • Technical issues on our end prevented service delivery Requests for refunds must be submitted in writing within 7 days of the issue arising.
3. How to Request a Refund
To request a refund, please contact us at [email protected] with the subject line "Refund Request" and include: • Your full name and company name • Invoice or order number • Date of payment • Reason for the refund request • Any supporting documentation We will review your request and respond within 10 business days.
4. Refund Processing
Approved refunds will be processed to the original payment method within 7–14 business days, depending on your bank or payment provider. APAR Nexus is not responsible for delays caused by third-party payment processors. Partial refunds may be issued where a portion of the work has already been completed.
5. Contact Us
For any refund-related queries, please reach out to us: Email: [email protected] Phone: +91 7541915050 Website: www.aparnexus.com We are committed to resolving all concerns fairly and promptly.